Support Overview

We currently offer the following information for easy access. Check back often, as this section will grow with additional supporting documentation, articles, and white papers. 

How To Select... - New information to make your purchase decision easier and faster for each main type of product.

Also available as a PDF to download and send to a friend right from each  What we make, how it functions, how to order it.  You may locate these on each Main Product Family Page in the far right upper corner while using the faceted search. 

Technical Library - Currently in the growth stage. Click back soon to see new information!

FAQs - Our most often asked questions

Shipping - Carriers and costs for orders

Optical Calculators - Easy-to-use excel calculators to make your job easier

Your Feedback - How is this site working? Is there something you would love to see listed in the future? We want to know!

Technical Support Requests - Working off hours and have a question for our tech team? No problem.

Not found in this section, but you may be looking for the following helpful information:

New optics part drawings can be found where indicated in the parts table. We are building our library of parts drawings in software-friendly versions. If you don't see yours here, please ask us!

Looking for the latest Laser Software Download? Be sure to register today or log in for access to our software downloads.

Do you need additional support?

Our experienced and knowledgable IDEX Optics & Photonics team is there to guide you whether you need a semi-custom optic, custom solution, or just need some additional guidance.

Phone:  505-298-2550


Fax:  505-298-9908

For custom volume optics orders, contact CVI Laser Optics directly by visiting

For custom lasers, light engines, shutters or complete optical systems, please work with Melles Griot directly by visiting

IDEX Optics & Photonics: An Entire Family of SolutionsAT FilmsCVIMelles Griot